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Driving impact at scale from automation and AI

Driving impact at scale from automation and AI

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SUMMARY

The report stresses the importance of automation and AI identifies and sees - if done right - numerous benefits such as faster service, increased flexibility, productivity and scalability and improved quality.

According a survey conducted by McKinsey across 1,300 organizations 57% of respondents have already started to implement automation via artificial intelligence but only 55% of these believe that their automation program has beens successful. For reaching success in the use of AI and automation the reports recommend to identify the opportunities of AI and automation, to move early and to balance short-term quick wins with a long-term view. On an operational level it sees the need to redefine processes and jobs and as well to build AI into the key business functions.

Key steps for implementing a winning AI-driven automation program are:

  • Move fast and take advantage of given opportunities
  • Focus on tactical success but with a long-term strategic vision
  • Re-organize processes and handle the ensuing organizational change
  • Integrate AI technology and similar tools in core business processes
OUTLINE

Why automation and AI?

How to make transformation successful

Understanding functional nuances

How bots, algorithms, and artificial intelligence are reshaping the future of corporate
support functions

A CIO plan for becoming a leader in intelligent process automation

DETAILS

Overview

Researchfinder Rating
5 out of 5 stars
Title
Driving impact at scale from automation and AI
Region
Global
Published
Feb. 15, 2019
Publisher
McKinsey & Company
Price
FREE
Language
ENGLISH

Content

Number of Pages
99
Number of Tables
13
Number of Exhibits
16
Topics
ai
Tags
AI, AI applications, AI development, AI survey, automation, deep learning, global, McKinsey, survey
Methodology
The report is based on use cases and selected surveys conducted by the publishers (such as McKinsey Automation Survey in 2018 of 1,300 institutions) and as well numerous external reports, articles and statistics quoted cited were applicable in the report.
EVALUATION

The report is an excellent collection of curated articles written by experts in the field at various points in recent years.

This has the advantage of specialists digging deeper in the respective topics, but does impact slightly the coherent flow in the analysis and line of thinking on a rather complex topic. 

Nevertheless, the report provides focused views on several relevant topics, citing whenever possible statistics and surveys and hereby providing valuable facts and figures. Since these data and analyses are well presented in tables and figures they offer a very useful data-driven approach to the interplay of automation and AI.

 

 

 

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