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Guidelines and Roadmap for full deployment of e-governance systems in Africa

Guidelines and Roadmap for full deployment of e-governance systems in Africa

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Final report

SUMMARY

This report about e-governance in Africa reveals that the majority of African countries are in the process of digitizing records despite that a lot of information is still in analog form.

The paper notes as well that there are government portals in the majority of African countries but in some cases, these don't offer updated information or are limited to, for instance, the President's office. 

According to the study, the indicator used to evaluate digital identity and the digital signature is the existence of national IDs with electronic elements that can be used for digital authentication reasons. Twelve countries in Africa had in 2016 these national IDs, the research shows. The ongoing ECOWAS Biometric Identity Card project deserves a special mention.

When it comes to infrastructure issues, according to the research, mobile telephony penetration, as well as mobile internet penetration, is high in most African countries. The assessment of tax administrations reveals how an e-governance service is offered in practice, with an in-depth examination of the ease of access to information and the availability of online services. 

Regarding the legislative situation, this is indicated in the report by listings of current legal acts, assessment of these and the current legal situation. The paper says that data protection deserves a special mention with efforts such as a 2014 AU Convention on Cyber-security and Personal Data Protection. When it comes to cybercrime legislation, this exists in most countries, the study adds.

The study classifies countries into three groups. The first group consists of twelve countries (Botswana, Cape Verde, Egypt, Ghana, Kenya, Mauritius, Morocco, Namibia, Rwanda, Seychelles, South Africa, Tunisia) that have implemented several services and can act as regional examples. The second group with 26 countries is the most diverse. It has been further subdivided into three tiers (1: Algeria, Benin, Lesotho, Nigeria, Swaziland, Tanzania, Uganda, Zimbabwe; 2: Angola, Burkina Faso, Cote d'Ivoire, Gabon, Madagascar, Mozambique, Sao Tome and Principe, Senegal, Togo, Zambia; 3: Cameroon, Comoros, Ethiopia, Gambia, Liberia, Libya, Mali, Sudan). These countries have developed some work toward e-governance. The third group includes 16 countries (Burundi, Central African Republic, Chad, Congo, Democratic Republic of Congo, Djibouti, Eritrea, Equatorial Guinea, Guinea, Guinea Bissau, Malawi, Niger, Sierra Leone, Somalia, South Sudan) with a low level of e-governance development.

OUTLINE

Executive Summary

Introduction

Successful e-governance

E-governance in Africa

Countries' clasification

Annexes

DETAILS

Overview

Researchfinder Rating
5 out of 5 stars
Title
Guidelines and Roadmap for full deployment of e-governance systems in Africa
Sub-Title
Final report
Region
Africa
Published
Jan. 15, 2019
Publisher
European Commission
Author(s)
Linnar Viik, Katrin Nyman-Metcalf, Hannes Astok, Tiina Viiderfeld, Kristiina Kaljurand, Margus Püüa
Price
FREE
Language
ENGLISH

Content

Number of Pages
148
Number of Tables
10
Number of Exhibits
20
Topics
software
Tags
africa, data protection, digital citizen, digital government, digital identification, digital public service, e-governance, e-government, eGovernment, European Commission, software
Author(s)
Linnar Viik, Katrin Nyman-Metcalf, Hannes Astok, Tiina Viiderfeld, Kristiina Kaljurand, Margus Püüa
Methodology
This report is partially based on publicly available data gathered by different international organizations, national agencies (like data protection agencies) or privately by law firms and consultancies.
EVALUATION

This report on e-governance in Africa stands out for its quality content and excellent graphs and tables.

Positives:

  • Great insights
  • Great glossary
  • Excellent graphs and tables
  • Understandable writing style
  • Great annex - Classification per country in e-governance terms; Data protection legislation; Taxation websites analysis results in African countries; Data about infrastructure indicators; Tha state of digital identification in African countries

 

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