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New business models in the e-commerce era

New business models in the e-commerce era

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SUMMARY

This survey reveals that despite the deep changes in the retail sector and the irruption of E-Commerce these have not stopped shoppers going to physical stores.

The report also indicates that businesses that adapt to the new times can still grow as there are plenty of opportunities to test new business models in the current retail and E-Commerce era. Online commerce represents only 15% of global BCB commerce and therefore there is still plenty of room for retailers of different sorts to prosper.

Amazon appears as the most popular online shopping platform for consumers, followed by its Chinese competitors. At the same time, only 4% of total retail sales are made through Amazon's platforms, the survey revealed.

A productive way for manufacturers and retailers to make their business models grow is to differentiate themselves. Offering shoppers a personalised, novelty and interesting shopping experience is the path to follow to succeed. The retail objective, the report says, is to engage with costumers providing a sensory and social experience that attracts them into shopping from the store.

 

OUTLINE

Not available

DETAILS

Overview

Researchfinder Rating
4 out of 5 stars
Title
New business models in the e-commerce era
Region
Global
Published
Nov. 23, 2018
Publisher
PWC
Price
FREE
Language
ENGLISH

Content

Number of Pages
9
Number of Tables
2
Number of Exhibits
1
Topics
e-commerce
Tags
amazon, b2b eCommerce, ecommerce, ecommerce market growth, ecommerce platforms, global, mobile commerce, omni channel, online consumer needs, online retail spending, online shopping behavior, PWC
Companies mentioned
Toys ‘R’ Us, Radio Shack, The Limited, H&M, Walmart, Zalando, Alibaba, Google, Microsoft, Salesforce, Oracle, Nike, Louis Vuitton, Amazon, Sephora, Unilever
Methodology
Survey conducted by PWC.
EVALUATION

Positives:

  • The short report offers interesting information presented as it says that shoppers nowadays show a strong interest in buying in the physical shop
  • Good data provided: They key for retailers and manufacturers is to differentiate themselves
  • Interesting data: The way to compete with eCommerce giant such as Amazon is to offer buyers "an extra something" beyond a convenient shopping experience

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