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Public Attitudes Toward Computer Algorithms

Public Attitudes Toward Computer Algorithms

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Americans express broad concerns over the fairness and effectiveness of computer programs making important decisions in people's lives

SUMMARY

This research on public attitudes toward computer algorithms reveals that the majority of people in the US express significant concerns regarding whether it is acceptable and fair to use computers for decision-making in a context that could have a big impact on real life.

The main concerns that were mentioned in the survey are related to privacy issues. For instance, this aspect is widely mentioned by people who believe it is not acceptable to use these methods to search for the personal finance score. The complexity of humans is another element cited by respondents, as these computers and systems can't capture nuance, respondents say.

Regarding the age differences, most US citizens think that computer programs will always reflect human bias but the opinions on this of younger respondents are more diverse.

The study points out how people’s attitudes regarding algorithmic decision-making can depend significantly on the situation related to those decisions and the characteristics of the people under scrutiny.

As for social media, the report offers enough evidence that social media users are often exposed to content that could easily be problematic on social media sites. A significant share of social media users explains that they often see content on these networks that are exaggerated or posts where people accuse others or make statements before they have further information and facts about a specific context.

Amusement, anger, and connectedness are the main emotions mentioned by users of what they feel when using social media. Younger people say that these networks make them feel amused but lonely and sad too more frequently compared to older generations, the document shows.

 

 

OUTLINE

Introduction

Context 

Attitudes toward algorithmic decision-making 

Data privacy concerns

Algorithms and social media 

DETAILS

Overview

Researchfinder Rating
5 out of 5 stars
Title
Public Attitudes Toward Computer Algorithms
Sub-Title
Americans express broad concerns over the fairness and effectiveness of computer programs making important decisions in people's lives
Region
Global
Published
Nov. 16, 2019
Publisher
Pew Research Center
Author(s)
Aaron Smith
Price
FREE
Language
ENGLISH

Content

Number of Pages
41
Number of Tables
0
Number of Exhibits
17
Topics
ai, software
Tags
AI, AI survey, algorithms, artificial intelligence, data protection, global, PEW Research Center, privacy, social media, software
Companies mentioned
Twitter, Instagram, Facebook, YouTube, Snapchat
Author(s)
Aaron Smith
Methodology
The American Trends Panel is a U.S. representative panel of randomly selected adults recruited from landline and cellphone random-digit-dial surveys. Data in this research are drawn from the panel wave that took place in May and June 2018, among 4,594 respondents.
EVALUATION

Excellent report about attitudes toward computer algorithms that stands out for its interesting findings and excellent graphs.

Positives:

  • Great graphs
  • Great findings
  • Appealing design
  • Easy-to-read
  • Literal quotes and opinions from respondents
  • Plenty of examples

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