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United Nations E-Government Survey 2018

United Nations E-Government Survey 2018

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Gearing E-Government To Support Transformation Towards Sustainable And Resilient Societies

SUMMARY

This UN report points out the opportunities for deploying e-government to create resilient societies, defines the necessary preconditions, and highlights ways in which e-government can work towards the implementation of the Sustainable Development Goals.

The paper notes that public services should be made available to all citizens to ensure the resilience of societies and development sustainability. Technologies are key for broader access and the provision of important benefits to service users at a reasonable cost and governments play a key role in ensuring that everyone is included in the digital race. Technological advances in e-government are essential, the study says, but a growingly digitized world implies risks, such as increasing threats to social cohesion and economic progress, and global challenges concerning climate change. 

The research indicates that there's a negative correlation between digital use and social exclusion. Online use presents an opportunity for e-inclusion while it also implies a digital divide risk that is related to poor access in developing countries due to insufficient devices or poor bandwidth and speed. 

There's also a section in this report about natural disasters. The document discusses the important role that ICTs have in ensuring that disaster response is quick and efficient. ICTs are considered as an enabler in supporting all phases of disaster risk management, and in that respect, the study makes a special mention of the need to protect key ICT infrastructure from disaster impacts. Various global e-resilience actions are designed to support the stages of phases of disaster risk management and response. 

According to this paper, cybersecurity is an essential element in the transformation of resilient e-government. The report presents several assessment models and offers the findings of a pilot study, conducted in 40 regions around the world. 

OUTLINE

Methodology

Executive Summary

E-government sustainability and resilience

Social inclusion

E-resilience

Cybersecurity

Key trends in e-government

Regional development and loval level e-Government

New technologies in e-Government

Annexes

DETAILS

Overview

Researchfinder Rating
5 out of 5 stars
Title
United Nations E-Government Survey 2018
Sub-Title
Gearing E-Government To Support Transformation Towards Sustainable And Resilient Societies
Region
Global
Published
June 15, 2018
Publisher
UN , WEF
Price
FREE
Language
ENGLISH

Content

Number of Pages
270
Number of Tables
40
Number of Exhibits
80
Topics
software
Tags
AI, artificial intelligence, blockchain, cyber security, digital citizen, digital government, digital health, digital public service, digital transformation, e-government, eGovernment, e-resilience, gender gap, global, mobile, robotics, smart cities, social media, sustainability, UN
Methodology
Not available.
EVALUATION

This is a very comprehensive report by the United Nations that stands out for its quality content and multiple case studies.

Positives:

  • Plenty of case studies and examples
  • Understandable language
  • Great Executive Summary
  • In-depth and quality data
  • Great boxes and graphs
  • Conclusions and references at the end of every chapter

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